Shipping Policy
At our webshop, we strive to provide you with the best possible shipping options to ensure your order reaches you in a timely and cost-effective manner. Please review our shipping policy below for detailed information on our services, rates, and procedures.
Standard Shipping
We offer free Royal Mail 1st Class® on all orders!
*For Royal Mail Tracked services, we may charge an additional £0.75 per item depending on weight.
We will offer Evri delivery service soon! Stay tuned!
Order Processing and Dispatch
We aim to dispatch orders on the same day if placed before the following cut-off times:
- Royal Mail services: 11 AM Monday - Thursday, 9 AM Friday
- Evri services: 1 PM Monday, Wednesday - Saturday (No dispatch on Tuesdays)
Please note that same-day dispatch is not guaranteed. Our normal dispatch days vary by carrier:
- Royal Mail: Monday - Thursday (before 11 AM) and Friday (before 9 AM)
- Evri: Monday, Wednesday - Saturday (before 1 PM), no dispatch on Tuesdays
Delivery Times and Tracking
Delivery times may vary, especially during festive seasons or peak times. Please refer to the service provider's terms and conditions for the most up-to-date information.
If the tracking information shows your package as delivered, but you haven't received it, please contact the service provider directly with your tracking number for further assistance.
Additional Information
- We are not responsible for any customs fees, import duties, or taxes that may be applied to international shipments. These charges are the responsibility of the recipient.
- In the event of lost or damaged packages, we will work with the carrier to resolve the issue. Please contact us immediately if you experience any problems with your delivery.
- We reserve the right to change our shipping rates and policies at any time. Any changes will be reflected on this page.
- For more information on specific carrier services, please visit their respective websites:
By placing an order with us, you agree to the terms and conditions outlined in this shipping policy. If you have any questions or concerns, please don't hesitate to contact our customer service team.
